Why can't I upload emails because my device says storage full? I want to delete all Inbox and don't know how. How can I do this?

karynp

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Jul 20, 2015
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can't upload emails because device say storage full.I want to delete all Inbox and don't know how.

Hi
When I go to refresh Inbox a message appears "Not enough space in device storage. Delete some files and try again. I deleted the Sent files, the Recycle Bin and a page of Inbox and it still says that. Now the Inbox screen is blank but there are hundred I could delete but they won't show. How do I get to them to delete them so new ones can appear?
If you can help I could be grateful.
Best
Karyn
 

Rukbat

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Feb 12, 2012
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Re: can't upload emails because device say storage full.I want to delete all Inbox and don't know

Go to the web interface for your email service (just about all email providers have one) and delete the ones you don't want. When the phone syncs, it'll delete the ones that aren't on the server.

(Make sure you have your account - on the server - set to IMAP. If it's set for POP3, it's saving all those emails on your phone, which is the wrong way to do it for a phone.)
 

Crashdamage

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Jan 18, 2015
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Re: can't upload emails because device say storage full.I want to delete all Inbox and don't know

To make space you also can:

Delete texts or emails as Rukbat suggested. If you really have lots saved on the phone, this can help.
Delete or move photos, videos, documents, etc.
Uninstall app updates.
Uninstall apps.
Clear cache files. However, this will only make space temporarily as cache files will rebuild over time. Also, while clearing cache files won't hurt anything, they're there to speed up operation and should be left alone.
 

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