Why can't my new phone send videos in Messenger?

[Android Central Question]

So i just installed the Facebook Messenger app on my new LG G6 and tried to send a video to my dad. When i click on the video and click send it tells me "Video to Big. At least one video is to big. Please resize and try again". The video is only 14 seconds and ive had no trouble sending videos over 2 minutes in Messenger on my previous phones!
Anybody have a solution? Thanks

 

[Matty]

So i just installed the Facebook Messenger app on my new LG G6 and tried to send a video to my dad. When i click on the video and click send it tells me "Video to Big. At least one video is to big. Please resize and try again". The video is only 14 seconds and ive had no trouble sending videos over 2 minutes in Messenger on my previous phones!
Anybody have a solution? Thanks

Hey there, Welcome to AndroidCentral and thanks for the question.

The last time I checked, Facebook doesn't mind how long the video is. They only care about the size. So just make sure the video is UNDER 25mb in size and you should be good to go.

Hope this helps.

 

[L0n3N1nja]

What was the old phone?

Same issue with wifi and mobile data?

Are you recording video at a higher resolution?

 

[Pete86]

The old phone was a Motorola moto G2, and the other one was a cheapo vodaphone branded decice. Both phones had no trouble sending videos in Messenger with big file sizes. I sent one around 200mb a few weeks ago.

I only tried sending via wifi as the files are big. I suppose i should try using mobile data too.

The files are from my lumix camera. They are big files that i send using wifi to an app on my phone. Then in the past ive been able to send them to relatives at home (im traveling) using Messenger. But not with the new phone....

 

[Rukbat]

It's not your wifi that's limiting you, but it might be Facebook Messenger, and that app doesn't know which way you're getting to the internet.

But Facebook has never been known as a great software house (the idea is good, the server code is good, but the apps leave a lot to be desired), so "if you hear hoofbeats" - in this case the horses are Facebook Messenger.

 

[Pete86]

Ok, thanks for the help.

 

[Kashan Mustafa]

Why can not my new phone send videos in massanger?

 

[Dawhoda]

The old phone was a Motorola moto G2, and the other one was a cheapo vodaphone branded decice. Both phones had no trouble sending videos in Messenger with big file sizes. I sent one around 200mb a few weeks ago.

I only tried sending via wifi as the files are big. I suppose i should try using mobile data too.

The files are from my lumix camera. They are big files that i send using wifi to an app on my phone. Then in the past ive been able to send them to relatives at home (im traveling) using Messenger. But not with the new phone....

That's because those older phones where lower resolution and weren't using that much data