I got a Huawei P10 in June last year so it's still under warranty but I really don't want to have to send it away or factory reset it if I can help it. So a few weeks ago I began having an issue where whenever I call someone, they can't hear me, and when I end up speaking to the person they all report hearing static and their own voices echoing back to them. Generally when I hang up and ring back it works the second time but a few times it takes over three tries for the call to work. It always works when I call a landline so it seems only a mobile problem. I'm having this problem with multiple people so it's not just one person. I have heard other people say to turn off the OK Google setting which I checked but it was already off. I'm also not on 4G which someone else said was causing their issue. I hope someone knows another fix for this issue as it is such a pain. // Side note: We are in a good cell service area so it's not that and I've tested it standing 10 metres away from the other person and it still doesn't work.
- Mar 9, 2012
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Welcome to Android Central! Does the same thing happen in Safe Mode? https://thedroidguy.com/2017/04/boo...che-partition-factory-reset-tutorials-1072023. Also, does it happen when using a wired or Bluetooth headset?
- Mar 9, 2012
- 168,599
- 9,484
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Do you mean that people can hear you when you use a wired or Bluetooth headset, or that you haven't tried it? I'm trying to determine if the problem is with the phone's primary mic. If they can hear you fine on a headset, then that points to the primary mic as the problem.
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