Why did some photos disappear from gallery?

[Android Central Question]

I'm currently on Huawei, EMUI version 10.0.0 if that matters.
My problem is, that a few weeks ago I was looking for a specific picture in my gallery and it wasn't there, I looked through my entire phone and couldn't find it anywhere - a day later, it had reappeared. Now I'm dealing with a lot of pictures from different folders, they were suddenly gone, I couldn't even find them in files. Then my service provider turned my wifi back on, and they were immediately back. A day later, gone again.

 

[mustang7757]

Do you have any app cleaners or similar apps install or your gallery/file manager cleans clutter up at certain times ?

I'll leave a Link to register so you can communicate here as a guest account you can only post questions but can't reply

https://forums.androidcentral.com/showthread.php?t=409154

 

[B. Diddy]

Welcome to Android Central! Were these photos backed up to a cloud storage service like Google Photos? Were you saving them to an SD card?

 

[user559]

I believe the option to automatically clean up clutter is disabled on my phone's cleaner, but I think I've clicked on 'clean up junk files' before, not knowing what it'd do exactly. This has never lead to any photos disappearing before, though.

 

[user559]

I think they were backed up to Google photos, but I'm not 100% certain. I wasn't saving them to an SD card.

 

[mustang7757]

I believe the option to automatically clean up clutter is disabled on my phone's cleaner, but I think I've clicked on 'clean up junk files' before, not knowing what it'd do exactly. This has never lead to any photos disappearing before, though.

Hi, welcome to AC!
From the sound of it thats what it seems like

 

[mustang7757]

Check the trash bin?

 

[user559]

I just checked, there's absolutely nothing there

 

[mustang7757]

I just checked, there's absolutely nothing there

You check if your gallery app needs a update ? If u have them backed up to Google photos keep a eye if they start disappearing there also

 

[user559]

There's no updates available for the gallery, and the problem is the pictures disappeared from Google photos at the same time they did from the gallery

 

[mustang7757]

There's no updates available for the gallery, and the problem is the pictures disappeared from Google photos at the same time they did from the gallery

So then problem is if it gets erased from Google photos it will erase from gallery , so that leads to concentrate on Google photos , i would do couple pictures and see what happens as test and make sure you have clean clutter off in Google photos like you mentioned

 

[B. Diddy]

First, go to photos.google.com on your computer browser to see if the photos are actually backed up in the Google Photos cloud.

Then use a file manager app to look directly in the /DCIM/Camera directory. Do you see the photo files there? (This is assuming you're talking about photos you took with the phone's Camera app, and not photos you downloaded from elsewhere.)

 

[mustang7757]

Maybe turn off Google photos for now and watch gallery

 

[user559]

I'm talking about some screenshots and downloaded pictures. I can't find them in Google photos nor in any folder in the file manager app

 

[B. Diddy]

Screenshots are usually in the /Pictures/Screenshots directory, and downloaded pictures are usually in /Downloads (although this can also depend on the app you used to download the pictures).

 

[mustang7757]

I'm talking about some screenshots and downloaded pictures. I can't find them in Google photos nor in any folder in the file manager app

That in Google photos tap.search then scroll down to screenshot

 

[user559]

I did look there, still missing. It's like they were erased from my phone which makes no sense

 

[B. Diddy]

Do you have any "smart phone cleaner" or "storage cleaner" apps installed? Or does the phone have that feature built-in? That kind of thing can sometimes automatically clear out the Download folder and other folders on a regular basis.

 

[mustang7757]

Do you have any "smart phone cleaner" or "storage cleaner" apps installed? Or does the phone have that feature built-in? That kind of thing can sometimes automatically clear out the Download folder and other folders on a regular basis.

That's what I originally asked , I'm assuming no

 

[B. Diddy]

That's what I originally asked , I'm assuming no

Whoops, sorry I missed that.:-\