why do i get double pics in text

[jimmyvh]

When someone sends a pic in a text message I get the same pic 2 times?????? Any idea why .

 

[UJ95x]

When someone sends a pic in a text message I get the same pic 2 times?????? Any idea why .

Is it just one person or is it from everyone? If it's one person they might be double sending by accident

 

[jimmyvh]

it posts 2 pics from everyone

 

[UJ95x]

Weird, try soft resetting your phone. Or clearing the cache in messaging

Posted via Android Central App

 

[jimmyvh]

how do u do a soft reset????????????????

 

[jimmyvh]

Also is it normal for the pics to show up and look like video when it just one pic ?

 

[UJ95x]

Also is it normal for the pics to show up and look like video when it just one pic ?

No, when I get one pic its normal. It only shows.up as a slideshow when there's more than one pic

Posted via Android Central App

 

[UJ95x]

To soft reset go to settings, account, backup and reset, then factory reset. This will delete everything on your phone that isn't on the sd card so.make sure you back it up first

Posted via Android Central App