Why do older videos on my Galaxy S5 have a black screen?

[AutumnRaine0624]

Older videos on Galaxy s5 day

Some of the older videos only have a black screen, but I can hear the sound. Screen even says "play audio only". I'm not a genius at tech stuff, but I've looked it up and done it all to fix it. Pull battery put, clear cache... ect. Recently, I didn't have enough storage to download an update, so I disabled a lot of apps I never use. Maybe I disabled one I need?? (But only the oldest 10 videos do this, not the rest)!! Please help!! These videos were of the birth of my daughter and I want them back!!! (-:

 

[wbounds2]

Re: Older videos on Galaxy s5 day

Disabling apps does not Uninstall them. It only Uninstalls the update for the app. So they can be turned back on. Settings/Applications/Application manager/Turned off. You can plug your USB cable to a computer and see if they play.

 

[eCubilla]

Re: Older videos on Galaxy s5 day

Try using VLC media player. I can't post a link, since I have to have 10 posts.

 

[eCubilla]

Re: Older videos on Galaxy s5 day

Also install App Cache Cleaner. It will help clear the cache, which are temporary files anyways.

 

[can3gxw]

Re: Older videos on Galaxy s5 day

The most stable (and best, IMO) video player for Android is MX Player. It will play pretty much anything that you can throw at it. Here is the link to MX Player as well as VLC. Try them both and see what you like best.

MX Player
https://play.google.com/store/apps/details?id=com.mxtech.videoplayer.ad

VLC
https://play.google.com/store/apps/details?id=org.videolan.vlc