Why does Google lose my device on my list?

A

AC Question

google loses my device on list

the device list on google play(windows) drops my phone about once a week and I have to restore it.
All google apps are fine on the phone even play store. If I check device manager on the phone the other devices I have are on the list but the phone is not listed If I restore it is good for a week or so
This is a replacement that I thought would fix the problem it drops the list from a dummy second user on the phone
 

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