Why does my Galaxy S6 reject my thumbprint but still unlock?

dericstone

New member
Jun 25, 2011
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Since the latest update, I very often have to try multiple times to unlock with my already trained thumbprints. When it fails, there is a vibration. Sometimes, on the last attempt, it vibrates but still unlocks. On other occasions, it succeeds on the first try without vibration. Is my phone unlocking by accident sometimes when it shouldn't?

BTW, I also notice that I can sometimes unlock the phone with my other fingers even though I have only trained my two thumbs.

(Android version 7.0, build NRD90M.G920FXXU5EQH6)
 

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