Why does my LG MS 769 not let me set up Wizard, it says unfortunately LG wizard has stopped?

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Re: My lgms769 will not let me set up wizard it says unfortunately LG wizard has stopped

Welcome to Android Central! Is this a new phone, or were you trying to do a factory reset?

Can you try a hardware button factory reset?

https://www.youtube.com/watch?v=lmVMYmzSaHc