Why does my M9 update hang?

[AC Question]

M9 update hangs

I click on update and the screen changes.

HTC Service pack is shown on the screen with a green dash going from right to left of screen, but nothing else... please help

 

[srkmagnus]

Re: New M9 and HTC Service pack just seems to be hanging

I click on update and the screen changes.

HTC Service pack is shown on the screen with a green dash going from right to left of screen, but nothing else... please help

Have you forced a reboot? Long press the power button and see if it reboots. Make sure to keep the device connected to a power source. Let us know what happens.