Why does my Moto G2 hang?

[AC Question]

want to know about my moto g2

my phone has hanging problem i request customer executive to tell me he ask me to clear cache partition he told me the steps i have done it but after that its nit starting its goes to fastboot mode and give the error cant find boot image or recovery image

 

[ajaybear]

Re: want to know about my moto g2

Did you upgrade it to Lolllipop?

 

[Kumar Santhosh1]

Re: want to know about my moto g2

I when upadated my phone to lollipop it was hanging very much