Why does my Moto X 2nd gen keep displaying cannot reach Google?

[AC Question]

moto x 2nd gen keeps displaying cannot reach google

phone works and can access old files, but cannot access google

 

[B. Diddy]

Re: moto x 2nd gen keeps displaying cannot reach google

Welcome to Android Central! Are you connected successfully to the web? What old files can it access--in the cloud, or locally saved on the phone? Are you getting an error message?