Why does my phone connect to the internet but not the Play Store?

[AC Question]

phone connects to internet but not play store

Samsung galaxy s3 will not go into Google play. It keeps saying no connection retry. But i can go to internet no problem. Plus my wifi does not stat on. When you turn it to on it goes right back off. No other phone in my household has this issue. How do I fix it?

 

[Rikku Watro]

Re: phone connects to internet but not play store

Maybe resetting your phone will work. Long press the button on the right then press Power off. Then, long press the button again to turn your phone back on.

 

[Inbar1987]

Re: phone connects to internet but not play store

try checking your wifi settings