Why does my sound volume go down suddenly?

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Android Central Question

Everytime when I listen to music or watch videos on Youtube as usual, and yes, of course I'll make the volume on but for about a half loud from the maximum. But after a few minutes, the media volume will suddenly go back to 0 so I can't be able to hear anything unless I made the volume go up again. This has already happened for about almost a week and I can't seem to find any ideas on how to solve this.
 
I suppose you have tried the obvious and restarted your phone? What is the phone make and model?

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