Why does Snapchat stop when I try to log in?

A

AC Question

Snapchat stops when I try to log in

I have a brand new samsung galaxy s5. Every time I try to log in to snapchat it quits - it allowed me to create a new account but when I logged out and tried to log back in it quit. There is no error message, it just says "snapchat has stopped". I have tried restarting the handset, uninstalling and reinstalling the app, clearing the app data and cache, and still no luck! I haven't tried a factory reset yet and would like to avoid it if at all possible. Can anyone help?
 

STARGATE

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Oct 8, 2012
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Re: Snapchat stops when I try to log in

If you already tried all that, it could be a bug in the app.
Send an email to the developer. I don't think you need to factory reset.
 

davidtm

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Nov 13, 2012
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Re: Snapchat stops when I try to log in

You could try uninstall/re-install

Sent from Tapatalk on either my HTC One M9 or Tab4 10.1, it kinda depends