Why has samsung not repaired the loose bezel on the s3 gear frontier watch

[AC Question]

Why is samsung not repairing the loose bezel. When you call them they say they never heard of this issue, i think they need to learn some lessons fron apple. Fyi there is no second batch of watches where the bezel has been repaired it is hit or miss, samsung wake up and answer this!

 

[anon(238680)]

Welcome to the forums. Samsung doesn't monitor our forums, but I'll ask the Moderators to move your post to the S3 forum as someone there may be able to give you more information.

If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Android Central.
https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html

 

[belodion]

Moved.

 

[11B1P]

Welcome to the AC forums. Please take a moment and create an account by following these directions https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html#post3754828 and then post back here so we can further assist you.

I'm curious as to how you know without doubt, there is not a second or even third batch of S3's that fixed the loose bezel issue? You don't honestly think all of the S3's are a first run, do you? I would think that after the initial batch of S3's were released, the loose bezel was identified and improvements were made for subsequent batches. The loose bezel is an issue that goes way back to the initial release.

 

[daves221]

because they don't think it's broken

 

[Mattman86]

What loose bezel? Mine is on pretty snuggly.

 

[jlczl]

What loose bezel? Mine is on pretty snuggly.

Same. And mine is from release day.