I am experiencing the same issue, with regard to photos. HTC Sync Manager only shows random photos on my phone. I have no idea how it decides to show what it does, but I cant transfer any new photos from phone to PC because they simply don't show up! I am past aggravated but I know there is a simple, logical fix for this...right? I will go through all the replies and try the suggestions that I haven't already attempted and then post back.