Why I took back my AT&T One X

[nokia4life]

Doesn't this kind of stuff happen with every new phone? Not one new phone will debut in perfect form.

yes it does just go visit the one s forums or hop over to to wpcentral and check out titan II and nokia , and wait till sprints evo 4g lte light saber trek 4x wind comes out. maybe nokia was right we all are beta testers these devices all have faults its just mainly if its too much for you and thats what choice is all about. I love them all i am a phone junkie for real i love them then leave them ( peace rick james) but thats how i do in about 6 months i will be all over the next beauty power well thats true except for the galaxy III i just don't like that after my gnex experience i can't go back to them unless they get rid of the cheap plastic and get rid of pentile screens oloohhh that gnex felt so cheap anyway. the HOX is like a dime and the gnex and galaxy III is like a you know what on the vegas strip you might like those cartoony screens and over saturation but that cheap $%# will be locked up in a week or two... lol...

 

[Droid800]

That's interesting because other Galaxy Nexus folks on XDA were claiming it wasn't normal. I entered the letters "test" into the Google search bar on Google.com went to my contacts and went back to Google and the letters "test" were gone. I am pretty sure that is NOT normal and NOT multitasking. If it ends up being the case that is fine but just means Android multitasking has gone BACKWARDS since I owned my Evo 4g.

When you exited the search screen did you hit back or home?

Sent from my Galaxy Nexus using Tapatalk 2

 

[calvin35]

Hmm.. Well I am also having a major multitasking issue with my One X. I put up a video of it compared to my Omnia 7 with WP Mango (which many believe to have the worst multitasking).


Click to view quoted video

My multitasking is also not working properly. After a minute or so all aps close automatically and pressing the tabs just reopens them.

 

[Ardrid]

Doesn't this kind of stuff happen with every new phone? Not one new phone will debut in perfect form.

I would say yes and no. There are always going to bugs that escape the QA process but there are some that should never make it into a shipping product. An example would be the broken GPS and file system of the Captivate. That should've been caught with even a modicum of testing. Another could be the data issues seen on the Sprint GNex or the multitasking "issue" seen on the One X (depending on how prevalent it is).

 

[just.garet]

I pre-ordered the One X and received it in on May 4th ahead of schedule.. I loved it.. Loved the screen and was in the honeymoon stage with the phone (so everything is always great).. I was coming from a Galaxy SII Euro-Unlocked..

A couple things I was looking for in my next phone..
1) I had an iphone for so long and I really liked the lock/unlock button on the top so I was looking for that but wasn't a big deal if not
2) Wanted a better camera phone
3) Very much dislike touchwiz and would always put a different launcher on it so I wanted to try out Sense since it looked pleasant without having to put something else overtop of it

I tried out the Galaxy Note and I really liked that as well but just too too too darn big.. I really do love the 4.3-4.5 inch range.. Just fits so nicely in my hand.. So this One X was kind of big as well.. But I am a techie so I want the latest and greatest and it seems all the higher end ones are going bigger.. (which not really a fan of)

Now down to the details.. The One X was too big but that was a preference and therefor not going to be a deal breaker for other people.. The biggest issue IMHO is that HTC has messed up on the multitasking.. Now I have been through what seems like a million forums across a bunch of websites and there is definitely an issue there.. It isn't true multitasking.. It holds whatever you were doing in the background and then when you hop back in there (no matter if it is 10 seconds or 10 minutes) it will hold and fade out and then start the app over.. Try it with your browser! Some say it's the Ram.. some say it's other things.. But whatever it is.. It isn't right..

Second thing is that Sense crashes quite a lot.. I read that the HTC agenda widget was causing some of this but obviously no confirmation from HTC themselves yet.. But I had this thing just restart without any clue what happened.. and sometimes it wouldn't even power back on for a good 5 minutes..

Now I know we are all beta testers (as per nokia lol) but I just couldn't handle all the bugs and wait for a updated firmware (whenever that would be). I had 30 days so I just took it back and i'll wait on either a definite fix on that phone or I'll look toward the Galaxy SIII (which I wasn't really excited about), or other phones that come out..

I really liked Sense and I think HTC has a great piece of hardware there.. The camera IMO was great and I loved the interface for it as well. Having both camera and camcorder buttons on there was great.. I believe it's a great phone and will be once things are ironed out.. But I just wanted to give a heads up on some things..

PS.. I never have rooted so I am not sure if some of these things can be fixed when a dev has a custom rom for it.. So if you are into rooting you might be able to go that route!

Any questions or criticism is always encouraged

I've had this phone for a month now and haven't had any issues. It is actually less buggy than my Galaxy Nexus was. This is the best phone out there IMO. The Samsung phones have cheap plastic build which I don't like at all. The camera app is much better than IOS camera app which doesn't allow you to make adjustments to exposure, white balance, etc.

 

[icebike]

Actually the ICS Camera does let you adjust exposure and white balance.

Sent from my HTC One X using Tapatalk 2

 

[crackberrytraitor]

Don't give a rip. This thing's so damn sexy it could run windows mobile 5 for all I care.

 

[Mercury81]

Not surprised at any of this, after eight years of smart phones . Like clock work every new phone has their issues. Why if only most people would wait one month after they original come out . You wouldn't have your situation on finding your phone of choice ,after known issues were found. We always have have to be the first one to own latest and greatest. And every 8-10 days after New release we go through the same ordeal.

sent from Evo4G using Tapatalk

 

[anon(153966)]

I'm sitting here and LMAO because you are dead right!

I just can't help myself but to get the latest, to at least try it. Despite watching many videos and reviews, until you try something, you simply don't know how it will work out for you.

My wife is laughing at me right now, she even said to me the other day, "How long are you keeping this one?". I don't smoke, I don't drink (heavily), hence gadgets are my vice

Not surprised at any of this, after eight years of smart phones . Like clock work every new phone has their issues. Why if only most people would wait one month after they original come out . You wouldn't have your situation on finding your phone of choice ,after known issues were found. We always have have to be the first one to own latest and greatest. And every 8-10 days after New release we go through the same ordeal.

sent from Evo4G using Tapatalk

 

[neocryte]

The multitasking really concerns me. So far, it's most pronounced in browsers - and yes, Chrome absolutely reloads every page, which is annoying (to say the least). I hope this is addressed at some point.

 

[karmamule]

...

tried speedtest and would start it.. then leave it for 5 seconds (and counted 5 seconds) then would go back into it and it would refresh and would say "start test".. not "restart test"..
...

Out of curiosity I did this and speedtest was still on 'restart test' even when I went back into it. I did it another time, took longer, moved around a few screens, went into Settings, then came back: still fine. Went into another app (rdio), started music playing, back to speedtest, it had lost state and was back at 'begin test'.

So, my HOX doesn't seem to be quite as hasty to restart an app as yours did, but it definitely does. However, some apps (like rdio mentioned above) *never* seem to lose state no matter how much I do between visits.

I'd definitely prefer if all apps remembered where they were (*especially the browser*), but I wonder if HTC made the decision to use aggressive memory management in order to keep things working more smoothly. Would I prefer having apps be more persistent if it meant operations were a touch slower? I'm not sure. Is this a "bug" instead of a conscious design choice? I don't know, but I hope so because that means it can be fixed. They definitely should change the browser behavior regardless. Reloading a page takes far more time than loading/unloading state to memory ever would.

For me this is a minor issue (other than the browser), so not something that bothers me, but I can understand how it could be very annoying to others.

I haven't had any difficulties starting the phone as you did, and I have been using it a LOT this last week. (Far too much during work hours... :::cough:::

I installed the Chrome Beta to see if I liked it more, but started getting LOTS of Sense crashes after that. When I uninstalled it they all went away. Perhaps you had a misbehaving app, or a bad unit. But, it's all academic at this point....

In any case, best wishes as you search for a phone that's a great match for you!

 

[anthonycr]

I bet the reason that it says "start test" instead of "restart" is because he is pressing the back button instead of the home button.

Back button exits apps, home button keeps them in memory. IPhone only has a "home" button.

Sent from my LG-VM670 using Tapatalk 2

 

[karmamule]

I bet the reason that it says "start test" instead of "restart" is because he is pressing the back button instead of the home button.

Back button exits apps, home button keeps them in memory. IPhone only has a "home" button.

I was using the Home button when I just did my tests when it happened to me, anthonycr. It took longer for it to happen to me than it did for him, but it still did eventually reset.

 

[wrxdrunkie]

When you exited the search screen did you hit back or home?

Sent from my Galaxy Nexus using Tapatalk 2

In this video I show the search. I use the multitasking button to switch or go home and then go to the other app. I show both ways in this video.

[YT]http://www.youtube.com/watch?v=6v1W9rjr_qc&feature=channel&list=UL[/YT]

 

[Imjrb3]

I am happy- I guess- to hear I'm not the only one who's HOX reboots at least twice a day.
It is really frustrating. I actually just started rebooting each morning but that hasn't prevented the phone from restarting itself by mid morning (and usually again at night). It's a real buzz kill and probable deal breaker.

I appear to have each known bug, except for the WiFi one. Nonetheless, there is much to like. If the bugs are fixed before my 30 days expires, its a keeper. If not, I too will return the phone.

 

[just.garet]

Actually the ICS Camera does let you adjust exposure and white balance.

Sent from my HTC One X using Tapatalk 2

Right I know the ICS camera app let's you make adjustments, but the Sense 4.0 camera app on the One has many more features like continuous burst mode, photo or video capture from the main screen, etc.

It was the IOS camera app that I was saying doesn't allow any adjustments other than flash or macro mode. Of course Apple fanboys would say "The iPhone is so perfect that you would never need or want to make any adjustments to anything!"

 

[raam89]

I did a similar thing as the OP and I would like to share my thoughts as well. I come from an iPhone 4 and was blown away by initial impressions of the one X. I was so impressed that I went ahead and bought the intl version for full price, rather than waiting for the att version. But within a week, I put it on craigslist and sold it a couple of days ago ( it took me about 2 weeks to sell the phone ) I am disappointed that I had to sell it off but I could not just stand the numerous issues I had with the phone.

1. Constant crashes and reboots- Many of you would be aware of this. There was a time when I saw the phone sitting on the table just restarted itself 3 times. Shipping with such a buggy software, to me, is just unacceptable!
2.Multitasking - The way multitasking is handled in hox is definitely not right. The applications are not suspended in the background. When you switch and come back, the app is launched again.
3.Bluetooth - Here's the scenario: I have my big music library in the iphone and I keep all the radios(on my iPhone) on all the time. So when I start my car, it automatically connects to the car's Bluetooth and starts playing music. Unless i close my music app going to the app switcher, it always picks the song from where I left off. So smooth and seamless integration. It just works . When I got my hox, I got the google music uploader and synced my itunes library to gmusic. Now I use my hox to play the music, expect that it doesn't connect automatically. When I tried to connect manually by selecting 'connect' from the car, "portable player could not be connected" ! I had to stop, configure the Bluetooth connection again. This happened about 10 times during my brief stint with the phone.
4.shipped software and update- This may be kinda my fault buying from Negri electronics. The intial batch of white hox shipped in US were mostly from malaysia, not the european version. They were shipped with x.19.xxx version while others had x.28.xx ota. 19, 25,26,28.. why so many different version of what is supposed to be the same version of OS shipped. Not to mention, the phone had a load of crapware from some malaysian carrier. It was unlocked though! The x.19.xxx version was never updated. I would not have cared so much about it if it weren't for the random reboots, crashes and the crappy battery life. My 2 year old iphone 4 has 1.5 times better battery life that this phone. I cannot update the OS myself, cos unlocking bootloader would void warranty. It is htc's job to ship with a less buggy OS; i don't have to rely on xda forums to update this thing myself.
5.smoothness and transitions of the OS I hate to say this, but android still has a long way to go in terms of smoothness and fluidity of the OS. I am not going to go in to specifics here, but it is a bitter truth.
5.Sense yes. In spite of the tone down, sense is still a resource hog. one small example: click on a folder on the home screen; note the lag between your click and the opening of the folder. Now install a third party launcher and see how fast the folder opens. This may be nit-picking but stock android is so much better!

all this being said, the plethora of google apps were great! maps, currents , reader, google + ... Android is feature rich. This is why I have always wanted to own an android device. But the hardware manufacturers keep disappointing me.
some +'s in hox: stunning display, beautiful design(although they screwed up the back camera ,imho ) and awesome camera app/features.
I don't want to get the gNex because of the camera. everything else about gnex is good. I will wait for next galaxy phone before giving android another shot.

 

[Cory Streater]

Now down to the details.. The One X was too big but that was a preference and therefor not going to be a deal breaker for other people.. The biggest issue IMHO is that HTC has messed up on the multitasking.. Now I have been through what seems like a million forums across a bunch of websites and there is definitely an issue there.. It isn't true multitasking.. It holds whatever you were doing in the background and then when you hop back in there (no matter if it is 10 seconds or 10 minutes) it will hold and fade out and then start the app over.. Try it with your browser! Some say it's the Ram.. some say it's other things.. But whatever it is.. It isn't right..

Second thing is that Sense crashes quite a lot.. I read that the HTC agenda widget was causing some of this but obviously no confirmation from HTC themselves yet.. But I had this thing just restart without any clue what happened.. and sometimes it wouldn't even power back on for a good 5 minutes..

Just to clarify, multi-tasking is not a function of HTC, it is a function of the Android OS. And Android does not manage tasks the way other phone operating systems do. If nothing else, read the first 3 paragraphs of this article, under the heading "When Does an Application Stop?"

Also, I'm not sure if you are using a task killer or not, but Sense and Task Killers are a recipe for disaster.

All that said, there could be a bug in Sense that isn't following proper protocol and isn't getting along with Android's task management.

 

[bellamyepl]

Cory Streater,

Thanks for clarifying.. I understand multi-tasking isn't an HTC thing but as you know all the Bigger manufacturers skin on top of android and throw in some tweaks and I know that my Galaxy SII has TW but the multi-tasking on that isn't doing the same as the HTC One X was doing.. I know that the Galaxy Note I had wasn't doing this either.. So therefore I am guessing it has something with the way Sense and HTC have there tweak on multi-tasking.. I'm not an expert but that is just my take..

Never used a task killer and never will..

 

[trivor]

Anyone who buys a launch day phone and expects it to be bug free is kidding themselves. I know most people on the forums are tech maniacs and want the new tech YESTERDAY - if you're going to do that you're going to have to put up with some growing pains. I'm a Verizon customer (no chance of switching) and there are a lot of people who love their CDMA GNex with LTE now that it's had some time to mature with updates. Personally, while i love new tech as much as the next guy I'm willing to wait a few months to let the phone mature and make sure there aren't serious design flaws (THUNDERBOLT - I guess over a year later it is now an OK phone). before I buy something - remember, Patience is a virtue.