Why is LG G6 email notification sound still working when set to None !

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A

Android Central Question

I am using hotmail - I have updated the Sound notification settings within the hotmail app to "None" .
I have then accessed the LG G6 email app and also set the sound notification settings to "None"
After all this, I still get a audible sound when a email is received !
Any ideas how to STOP the email notifcation sound please?
Many Thanks.
 
Hold the notification within the notification bar and then hit "show notifications silently"
 

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