I broke my old OnePlus 6T, but just the screen. The screen is completely black, but the phone itself still works, as the power button and the notification slider still triggers vibration. I have several pictures on there that I'd like to restore, as well as some games that I'd like to create an account transfer code for using my screen mirroring program, but the broken phone reads as a CD Drive labeled "OnePlus", and inside of the CD Drive's Hardware properties, the phone is an MTP USB Device, which means I can't access the storage inside of it and transfer photos to my PC. I know it's likely not a driver issue because my NEW phone (also a OnePlus 6T) connects just fine. I have a program (Apower Mirror) that'll let me mirror the old phone to my PC, which would be perfect, but I need to activate USB Debugging on the old phone before I can do that. That's difficult to do when you can't see anything on your screen. Is there any way I can reaccess the old phone and get my photos back? I can provide pictures of whatever I need to on my PC's settings or anything.
- Mar 9, 2012
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Welcome to Android Central! Some phones have a small partition of the internal storage formatted as a "CD drive" so that when you connect it to a PC, that shows up first, giving the user the option to install drivers or other software. It tends to happen more with carrier-specific phones (the CD drive partition often contains some useless carrier-specific software that adds nothing to your experience, except maybe promoting other services they offer for you to spend money on), but it probably also happens on unlocked phones as well.
The problem here is that you need to unlock the phone screen first before the PC can see the phone's storage. If the touchscreen digitizer still works, you might be able to blindly unlock, but that can be pretty challenging (here's a guide for older phones, but I'm not sure if it still works on newer ones: A quick guide to accessing a locked phone with a cracked screen - Android Forums at AndroidCentral.com. Otherwise, you're stuck with replacing the screen, if the data that's on the phone is important enough for you.
BTW, if you took advantage of Google Photos auto-backup, this wouldn't be an issue (at least, not for your photos).
Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html
The problem here is that you need to unlock the phone screen first before the PC can see the phone's storage. If the touchscreen digitizer still works, you might be able to blindly unlock, but that can be pretty challenging (here's a guide for older phones, but I'm not sure if it still works on newer ones: A quick guide to accessing a locked phone with a cracked screen - Android Forums at AndroidCentral.com. Otherwise, you're stuck with replacing the screen, if the data that's on the phone is important enough for you.
BTW, if you took advantage of Google Photos auto-backup, this wouldn't be an issue (at least, not for your photos).
Please register on this forum, which will allow you to engage in discussion more easily, as well as post images. https://forums.androidcentral.com/ask-question/409154-join-android-central-community.html
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