I've had a recurring issue every time I upgrade my phone.
I have one contact file in particular that never restores completely when I upgrade to a new phone. For example, notes do not restore. After this happened two years ago, I thought I made sure all contacts were being properly backed up to Verizon cloud and Gmail. And I specifically backed up several times before upgrading this time.
Unfortunately, when I just upgraded, the same notes content for that contact was not restored. Obviously something wasn't backed up so, I used Smart Switch and everything came over.
But, I noticed a few days ago that the notes content was not there. Last night I used Smart Switch again and successfully pulled the contact information. This morning, the information is gone.
As I think about the upgrade a few years ago, I'm recalling that contact information that was initially restored to the new phone disappeared later.
What is going on?
I have one contact file in particular that never restores completely when I upgrade to a new phone. For example, notes do not restore. After this happened two years ago, I thought I made sure all contacts were being properly backed up to Verizon cloud and Gmail. And I specifically backed up several times before upgrading this time.
Unfortunately, when I just upgraded, the same notes content for that contact was not restored. Obviously something wasn't backed up so, I used Smart Switch and everything came over.
But, I noticed a few days ago that the notes content was not there. Last night I used Smart Switch again and successfully pulled the contact information. This morning, the information is gone.
As I think about the upgrade a few years ago, I'm recalling that contact information that was initially restored to the new phone disappeared later.
What is going on?
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