Question Need help, not receiving software updates in new s24 plus phone

[prospero44]

Hello @mustang7757 , thanks for your help. I did not want to risk doing something wrong that could affect my chance of requesting a refund or replacement. So, I explained the situation to the vendor and requested a fix, refund, or replacement. The in-house engineer changed the firmware to TMB, which came with April's security update, and I updated through the months till the most recent one (June). Even if I did not do it myself, your assistance helped me discuss the issue clearly with them.

Hello...just to inquire...after changing your csc to TMB on your s24 ultra, did you receive the one ui 7

 

[prospero44]

@sahmy Hello, If you want to just get OTA change the csc don't do the firmware stuff i had the same issue just changed csc to DSA and everything is working and getting updates.

Did you receive one ui7 after changing csc to DSA

 

[prospero44]

@sahmy Hello, If you want to just get OTA change the csc don't do the firmware stuff i had the same issue just changed csc to DSA and everything is working and getting updates.

Did you get one ui7 after changing to DSA

 

[mustang7757]

I just got s24+ that it's USA UNLOCKED
S926U1, MY CSC is GCF, XAA
, how can I fix it to be able to get software updates

I'm assuming you're using a US version in another country?