Why is my LG V40 screen off during speakerphone calls, then comes back on when calls end?

[loekie32]

Not good. Sounds like a sensor malfunction to me.

Maybe. Indeed not being able to receive calls in safe mode is not good. I'll learn to live with the dark screen.

 

[mustang7757]

Re: Why does my phone screen turn off while receiving a call, and does not on untill after the call

No, not yet. I never know when our son calls, different times every Sunday. Will put in safe mode now and see what happens.....

Safe mode should receive calls , strange !
Maybe adjust you screen time out longer see if that helps and turn off any power saving for phone if have that on .

 

[BergerKing]

Re: Why does my phone screen turn off while receiving a call, and does not on untill after the call

It is relevant to my phone. The Samsung Galaxy I had, would go dark when phone at ear, but as soon as you looked at it, it would come back on. I currently have the LH V40 thinq and it doesn' come back on. I have it on speaker, so hubby can hear and talk as well, and it doesn' stay on, screen goes dark.

OK, it sounds like your phone doesn't have that feature. I know Samsung flagships do.

Edit: After digging and doing some research on your V40, asking for a number of different search terms, I couldn't find any mentions of a Screen Stay-type feature on LG phones, so that looks like what we're looking at (pardon the pun.) according to one search, with screenshot, Smart Stay is a feature unique to flagship Samsung phones and tablets, because it sounds like you normally look at your phone when on speaker, so that's what it appears to be. Sorry to be the bearer of disappointing news.

 

[B. Diddy]

Re: Why does my phone screen turn off while receiving a call, and does not on untill after the call

Well..., when in safe mode I couldn't receive a call I was waiting for.... So I have turned safe mode off. I'll manage with the dark screen, not a huge problem. Several icons went gray, including the 'phone' icon.

This definitely should not happen. You're using the stock Phone app, and expecting the call over your normal wireless carrier, correct? Not a call over a different platform, like Skype?

 

[ManiacJoe]

Does the screen turning off seem to happen at when the normal screen timeout would happen?

Testing with my LG V30:
- speaker phone will dim the screen but keep it active after about 10 seconds.
- ear-mode will stay fully lit until a screen timeout turns off the screen.

 

[Laura Knotek]

Re: Why does my phone screen turn off while receiving a call, and does not on untill after the call

OK, it sounds like your phone doesn't have that feature. I know Samsung flagships do.

Edit: After digging and doing some research on your V40, asking for a number of different search terms, I couldn't find any mentions of a Screen Stay-type feature on LG phones, so that looks like what we're looking at (pardon the pun.) according to one search, with screenshot, Smart Stay is a feature unique to flagship Samsung phones and tablets, because it sounds like you normally look at your phone when on speaker, so that's what it appears to be. Sorry to be the bearer of disappointing news.

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Moto also had a similar feature on the Moto X.

 

[BergerKing]

Re: Why does my phone screen turn off while receiving a call, and does not on untill after the call

Moto also had a similar feature on the Moto X.

Cool, see, I learn something new every day, and it's still early!

 

[loekie32]

Re: Why does my phone screen turn off while receiving a call, and does not on untill after the call

This definitely should not happen. You're using the stock Phone app, and expecting the call over your normal wireless carrier, correct? Not a call over a different platform, like Skype?

Using it with normal wireless carrier, and not any of the above. Like I said several icons were gray instead of the whatever color the are when not in save mode. As soon as I turned save mode off, it took a few minutes but then everything worked and I received the call.
The call I was waiting for was an international call.

 

[loekie32]

Does the screen turning off seem to happen at when the normal screen timeout would happen?

Testing with my LG V30:
- speaker phone will dim the screen but keep it active after about 10 seconds.
- ear-mode will stay fully lit until a screen timeout turns off the screen.

Screen goes dark after about 10 seconds, no matter what. I have to press the power button for it to come back on. It is not a huge problem; I can live with it.

 

[loekie32]

Re: Why does my phone screen turn off while receiving a call, and does not on untill after the call

Moto also had a similar feature on the Moto X.

Thanks! Yes it looks my phone just doesn't has that feature. Oh well, not a huge problem!