• Welcome to the all-new Android Central Forums! - We're still moving some things around, so you may see a few quirks here and there, but we're working on getting things fully completed as soon as possible. For now, take a look around, and if you run into any major issues, please let us know in this thread!

Why is my Message notification stuck on "1"?


New member
Sep 10, 2016
I signed up for coupons via text. Before I could get out of sending my text, I received a crawl across the top of my screen, that I couldn't click on. But now, my Message notification on my home page is stuck on 1 when there's no new messages.

B. Diddy

Senior Ambassador
Mar 9, 2012
Welcome to Android Central! Try going to Settings>Apps, select Messaging, and Clear Cache. If that doesn't help, and you don't have any message threads you want to save, then Clear Data as well.

If that still doesn't work, then you could go to Settings>Apps, select Launcher (or whatever your phone's homescreen launcher is called--which phone do you have?) and Clear Cache/Clear Data. This will wipe the homescreens, so you'll have to set them back up again--so make a note of how it's set up right now.