A
AC Question
I have a Samsung Galaxy Ace 4. I downloaded a software upgrade yesterday. Since then my phone has been telling me that text messages have failed and some of them haven't. Receiving emails and texts OK (I think). Battery is being used very quickly and phone is getting hot. Have had a message saying "com.android.agent. has stopped working". Have spoken to Samsung who failed to access the phone to allow me to back up my data before doing a factory reset. Did factory reset anyway in the hope of resolving problems. No luck! Any suggestions?