Why is my s7 muting itself when the screen locks?

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Android Central Question

I have a Samsung galaxy s7. When the screen locks, my phone mutes itself. Why? It just started doing this about a week ago. It won't let calls or texts thru.
 

B. Diddy

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Mar 9, 2012
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Does your Volume Up button work at all? If not, or if the volume goes up and then immediately goes down, it may be that the Volume Down button is stuck in a pressed state.
 

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