Why is my voice mail not working on my Note 3?

[AC Question]

My voice mail is not working. It happened last Wednesday. No voice mails, then magically voice mails appeared Thursday. I received a message this morning that my virtual voice mail was unacceptable again. We have had storms. Could that be an issue? I even pulled the battery our of the back of my phone. Thank you.

 

[the tall guy]

Hi - speak to your service provider, there might be an ongoing issue that they could inform you of.