Why is there an error while downloading apps?

[AC Question]

why is there an error while downloading apps?

error while retrieving information from server. this is the message that i get

 

[B. Diddy]

Re: why is there an error while downloading apps?

Welcome to Android Central! Is this on Google Play Store? Which phone?

Does this happen on both wi-fi and mobile data?

Try going to Settings>Apps>All, select Google Play Store, and Clear Cache/Clear Data, then Force Stop. Do the same for Download Manager. Now try again.

If that doesn't work, try going to Settings>Accounts-Google, select your Google account, and remove it completely from the phone. Then add it back again, and see if that helps.