Why isn't my Samsung galaxy Core Prime receiving text messages?

[AC Question]

Samsung galaxy core prime is not receiving text messages

I've tired factory reset and still nothing...it's a brand new phone I've o my had it a week...I got text in the beginning but now I get nothing

 

[B. Diddy]

Re: Samsung galaxy core prime is not receiving text messages

Welcome to Android Central! Have you already asked your carrier about this?