why my android start password is not working?

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Android Central Question

i am trying to start my phone , it is encrypted by start from password, i am giving rhht password but still it is not taking it. Every time i am getting a message wrong password.
how to start it , please help
 
Welcome to Android Central! Which phone? Are you certain the keyboard isn't set to Caps Lock? Is there a screen protector on that might be causing inaccurate touches?