Why my note 8 is not showing available software update whereas the smart switch is showing and downl

[Android Central Question]

whereas the smart switch is showing and downloading the software update? Please replyMy mobile status is official. Software update version is of November 18. Where as smart switch shows of 13 Dec 18. When I try to find update in mobile setting. It does not do

 

[B. Diddy]

Welcome to Android Central! What's the exact model number of the phone? Did you get it directly from your carrier, or did you get it from somewhere else and bring it to your carrier?