Why won't my Galaxy S6 turn on?

[AC Question]

I was attempting to download an app from the google play store and then my phone turned off randomly. It was at full charge when this occurred. Now the phone doesn't react to any button presses and will not turn on. It also doesn't light up in any way when plugged into the charger. What do I do?

 

[Gordon Hunting]

Press and hold all 4 buttons, volume +/-, power and home.
You will be given option to restart.
Use volume buttons to go up and down, home button to select.

Be careful, there is an option to wipe your phone too. If you have not backed it up, you will have to redo EVERYTHING.
I learned the hard way.

BTW. My S6 has died twice now, no reason.

Posted via the Android Central App

Thanks a lot. Saved my life

 

[Emily Conley]

Thank you soooooo much!

 

[ryleepeltier]

As I said, I've already tried this, to no avail.

 

[B. Diddy]

As I said, I've already tried this, to no avail.

Did you post something earlier in this thread? I didn't see anything. Anyway, see my response to your other thread: http://forums.androidcentral.com/samsung-galaxy-s6/731914-samsung-s6-screen-broken.html#post5468096

 

[Vhelpplease1]

I have a S6 that is doing the same thing. Black screen, solid blue light, won't turn on......but the button combos wont work. The phone is unresponsive to any combination.

 

[aktazf]

Please Help! My S6 active won't wake up!
I had it charging overnight when I woke up the next morning my phone was unresponsive. I have had slight success with the blue light in the top left corner that was able to show charging. When unpluged I was able to get the light to go away by holding the volume down and power button, other than that everything I have seen online doesn't work! What do I do!!!! There is no water or drop damage that I know of so I am out of ideas! Please Help!!!

 

[DavidNZKiller]

Great, I though it was dead, green fully charged light was on, did as you said and it rebooted, thanks

 

[Jay Kvt]

ive tried to turn on my s6 edge twice now.. ive tried all possible ways. i already tried pressing all four buttons it turned my fone on the samsung logo appeared but somehow my phone off again on me... it charges fine. when plug in the charger cable it charges perfectly when i attempt to turn it on the samsung logo appears for a few sec nd the phone turns off by itself again. what can i do . please i need help

 

[paigedelaney]

Have tried all if the combinations of holding the four buttons. No blue light when charging with cord or Samsung wireless charger. No response from the phone at all. Any ideas? The battery was at 100%, tried to turn it on and nothing. Completely dead since then.

 

[amaan anwar]

Hey! My s6 edge refuses to turn on nor charge. There is no signs of life. I tried the power button + vol down button and still no sign. Its been a month since it stopped working. Tried giving it to the technicans, but they asked for half the price of the phone. They also said that it is a display problem. But I don't believe them as they didn't have enough time to check the phone themselves. I tried all the solutions. Is there any miraculous solution that can bring back my phone to life?
Thanks.

 

[mart67]

Crazy, it just happened to me. Had a blue led light flashing Burt that was it. No buttons would react and there screen wouldn't light up. Holding all 4 buttons finally booted to the reset menu. Thanks

Posted via the Android Central App

Hi how long did you hold the 4 buttons for? mine is doing the same. Thx

 

[hollywood305sxe]

I literally did every reset there is to do on this phone and mine still stays on the black screen and won't charge or anything plugged it in a PC and it still refuses to charge!

 

[Larry Davis7]

Ive tried every reboot method I have found online. None of them are working for my phone. My phone has been working perfectly up until this am when I tried to turn it on. IDK whats going on but none of these methods are working