Why won't Snapchat, Youtube, or even the Play store apps work when on my Data?

[AC Question]

Why wont Snapchat, Youtube, or even the Play store apps work when on my Data?

I have every app update and ATT Galaxy s6 update. I ve deleted the app, made a new account, restarted device, cleared cashe, cleared data..everything...Ive ready people are having the same issue but there doesnt seen to be a resolution..Help?

 

[Golfdriver97]

Re: Why wont Snapchat, Youtube, or even the Play store apps work when on my Data?

Welcome to the forums. Can you do anything on the internet, say surfing a couple web pages on your browser?

 

[Golfdriver97]

Re: Why wont Snapchat, Youtube, or even the Play store apps work when on my Data?

Sometimes resetting app preferences can help. Go to Settings>apps>menu>reset app preferences. This will revert all selected defaults, any disabled apps will be re enabled.

Another thing to try is if you have a lot of web pages opened on your browser. That might be chewing up your internet to where those apps won't open.

 

[LaLalinss]

Re: Why wont Snapchat, Youtube, or even the Play store apps work when on my Data?

Ok I went to settings>device>applications..Im not seeing a reset app preferences..I see application manager and default applications..I have all of my windows closed and Im always closing out other running apps..

 

[Golfdriver97]

Re: Why wont Snapchat, Youtube, or even the Play store apps work when on my Data?

Ok I went to settings>device>applications..Im not seeing a reset app preferences..I see application manager and default applications..I have all of my windows closed and Im always closing out other running apps..

There should be a 3 dot menu at the upper right. If there is, hit that, and see if the reset preferences is there.