Wifi asks for password instead of loading splash page[Solved]

megaman49

New member
Oct 5, 2021
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I'm trying to login to my work wifi, which has a captive portal requiring a username/password. I had to do a network reset and now when I try to connect to this network, I'm prompted for a password. Since I don't have a direct password, I can't connect to force the splash page open.

I'm using a Note20 Ultra on Android 11 with the most recent updates.
 
Re: Wifi asks for password instead of loading splash page

Welcome to Android Central! Do you have a work IT department you can ask? Are you certain you're picking the right SSID? Sometimes there can be very similar SSIDs, and it can be easy to select the wrong one.
 
Re: Wifi asks for password instead of loading splash page

I did ask my IT department and am still waiting for a response. I am selecting the correct SSID and verified that the splash page comes up on my laptop.
 
Re: Wifi asks for password instead of loading splash page

If you forget the wi-fi network on your laptop and then reconnect to it, does it ask you for a password there as well before the splash page comes up?
 
Re: Wifi asks for password instead of loading splash page

Ok, i have it figured out now; the problem was on my end, not my phone. I'll delete the post
 
Re: Wifi asks for password instead of loading splash page

Great! No need to delete the thread, since it may very well be helpful for someone else. What was the problem on your end?
 

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