just in case anyone eklse was wondering........ heres my experience
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Agent David: Hi KRIS, thanks for choosing Sony Xperia? Chat Support. My name is David your Xperia? Support Representative. Would you please provide me with your full name and email address?
KRIS: kris childs [email address removed by moderator]
Agent David: Thank you. What is the model of your device and your service provider?
KRIS: c6916 tmobile
Agent David: Thank you. I am happy to help. How may I assist you today?
KRIS: since there is no obvious dock/ and or cable specifically for z1s what model can i use?
KRIS: for charging
Agent David: Did you not receive a charging cable with your phone?
KRIS: usb only
Agent David: Did it not include a wall-socket charging block?
KRIS: i want the magnetic so my charging door will not degrade and protect my water proof capabilities
Agent David: Oh, I see. Please allow me a moment.
KRIS: will the dk31 work
KRIS: ?
KRIS: or are dimensions off?
Agent David: No, that has a different configuration. The model to be released is the DK-32, but, it is not out yet. Unfortunately, we do not have a date for it's release.
KRIS: but isn't that for the mini? the dk32?
KRIS: the z mini/
Agent David: That is the model that is intended for the Z1S, as far as we understand.
KRIS: so , until then the only way to charge is with usb constantly opening/c;owing door there by degrading and weakening the rubber tab?
Agent David: But, it's release has not been announced as of yet
KRIS: closing*
Agent David: That is the way to charge, yes.
KRIS: mine is already bent and weak
Agent David: I am sorry to hear that.
KRIS: I'm sorry to hear that this was not planned well
KRIS: a phone with magnetic charging ports but NO magnetic charger
Agent David: Yes, I understand. There has been a delay in the release of the charger, but we still do not have a date.
KRIS: so i suppose sony offers the usb door?
KRIS: for replacement ?
KRIS: I'm sure I'm not the only one with this issue
Agent David: Yes, we have a one-time courtesy concession, where we mail you the replacement and instructions on how to complete the procedure
KRIS: how do i apply or claim this ?
KRIS: me and wife both have z1s , purchased same time
KRIS: u can verify with tmobile
Agent David: Please allow me both IMEI numbers, please. To retrieve this information please dial on your phone keypad *#06#. The IMEI code should appear, it is a 15-digit number. This can also be found on the printed label of the box that the phone was purchased in.
Please wait while we find an agent to assist you...
You are currently in position number 1 in the queue.
All agents are currently busy. Please stand by.
You are currently in position number 1 in the queue.
An agent will be with you in a moment. Thank you for your patience.
You are currently in position number 1 in the queue.
The next available Agent will be with you in a moment.
You are currently in position number 1 in the queue.
All agents are currently busy. Please stand by.
You are currently in position number 1 in the queue.
An agent will be with you in a moment. Thank you for your patience.
You are currently in position number 1 in the queue.
The next available Agent will be with you in a moment.
You are currently in position number 1 in the queue.
You have now been connected to an agent.
Agent David: Hi KRIS, thanks for choosing Sony Xperia? Chat Support. My name is David your Xperia? Support Representative. Would you please provide me with your full name and email address?
KRIS: kris childs [email address removed by moderator]
Agent David: Thank you. What is the model of your device and your service provider?
KRIS: c6916 tmobile
Agent David: Thank you. I am happy to help. How may I assist you today?
KRIS: since there is no obvious dock/ and or cable specifically for z1s what model can i use?
KRIS: for charging
Agent David: Did you not receive a charging cable with your phone?
KRIS: usb only
Agent David: Did it not include a wall-socket charging block?
KRIS: i want the magnetic so my charging door will not degrade and protect my water proof capabilities
Agent David: Oh, I see. Please allow me a moment.
KRIS: will the dk31 work
KRIS: ?
KRIS: or are dimensions off?
Agent David: No, that has a different configuration. The model to be released is the DK-32, but, it is not out yet. Unfortunately, we do not have a date for it's release.
KRIS: but isn't that for the mini? the dk32?
KRIS: the z mini/
Agent David: That is the model that is intended for the Z1S, as far as we understand.
KRIS: so , until then the only way to charge is with usb constantly opening/c;owing door there by degrading and weakening the rubber tab?
Agent David: But, it's release has not been announced as of yet
KRIS: closing*
Agent David: That is the way to charge, yes.
KRIS: mine is already bent and weak
Agent David: I am sorry to hear that.
KRIS: I'm sorry to hear that this was not planned well
KRIS: a phone with magnetic charging ports but NO magnetic charger
Agent David: Yes, I understand. There has been a delay in the release of the charger, but we still do not have a date.
KRIS: so i suppose sony offers the usb door?
KRIS: for replacement ?
KRIS: I'm sure I'm not the only one with this issue
Agent David: Yes, we have a one-time courtesy concession, where we mail you the replacement and instructions on how to complete the procedure
KRIS: how do i apply or claim this ?
KRIS: me and wife both have z1s , purchased same time
KRIS: u can verify with tmobile
Agent David: Please allow me both IMEI numbers, please. To retrieve this information please dial on your phone keypad *#06#. The IMEI code should appear, it is a 15-digit number. This can also be found on the printed label of the box that the phone was purchased in.
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