your phone encrypted for security reason enter password to open you have 5 attempt to factory rest

[Android Central Question]

after i update my mobile samsung s 7 edge it's start to startup security log in page says your phone encrypted for security reason enter password to open you have 5 attempt to factory rest i have a lot of data on my phone i do not want to lose please help i do not even remember to setup a startup security before what to do

 

[anon(10614692)]

There have been no updates for this device for a few years. What did you do, precisely?

 

[IAmSixNine]

There have been no updates for this device for a few years. What did you do, precisely?

Thats not entirely a true statement. Tmoible put out an update this month for my S7 Edge.

Country/Carrier
Date
USA (T-Mobile)
2019-07-25
Version
PDA
8.0.0
G935TUVSACSG1
CSC
G935TTMBACSG1
USA (T-Mobile)
2019-04-01
8.0.0
G935TUVS9CSC1
G935TTMB9CSC1
USA (T-Mobile)
2019-03-04
8.0.0
G935TUVS9CSB2
G935TTMB9CSB2
USA (T-Mobile)
2018-12-17
8.0.0
G935TUVS8CRL1
G935TTMB8CRL1
USA (T-Mobile)
2018-10-25
8.0.0
G935TUVS8CRJ1
G935TTMB8CRJ1
USA (T-Mobile)
2018-10-01
8.0.0
G935TUVU4CRI2
G935TTMB4CRI2

 

[B. Diddy]

Welcome to Android Central! You never set up any security on the phone? Think back -- did you ever use the fingerprint sensor? If so, it would've asked you to create a backup password/PIN.

As a aside, it's a very bad idea to have absolutely no security on your phone, unless you don't care about protecting your privacy and sensitive data.