I notice when I'm on the phone, the screen goes out and locks, is there any setting that will prevent that?
TIA
Dave
TIA
Dave
There are two things that can cause the screen to go black. In the phone app, go to menu / Call settings and uncheck "Auto screen off during calls." If this box is checked, the proximity detector senses when you put the phone to your face and blanks the screen so that you don't accidentally activate buttons with your face.
The other issue is the general screen time out. If it's set to 30 seconds, for example, I'm pretty sure the screen will still time out at 30 seconds after the last touch, even if you're on a call.
Hello Everyone,
I was also having the same issue since, I have replaced my broken screen 2 times.
Problem
Screen goes blank when call in progress (As soon as you click on call someone). Power button and volume button doesn't work.
I was searching for the solution online and came across this thread. But, unfortunately, couldn't find the solution.
So I went ahead and doing some trials and luckily found a way to get through when this problem occurs.
Solution
Step 1 Open your "Menu"
Step 2 Click on " Settings "
View attachment 190650
Step 3 Scroll down to " System " settings and click on " Accessibilty "
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Step 4 The following screen will appear
View attachment 190652
Step 5 Scroll down to to see an option called "Power button ends call" , Turn this function "On"
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Step 6 Now, save your "settings" and come to your "Home Screen"
Now, you can end your calls just with "Power button". When your screen goes blank and nothing works (Check dialing your customer care).
P.S : To use "in call functions, you need to plugin your headphones and the screen will appear normally. (If you anyone knows how to solve this without plugging headphones, Please do reply me with the solution.)
Hope it will be helpful to someone.
Thank you.
Why worry about the screen being on when it's next to your face? You can't see it anyway.
I just don't get it.
AC App on SGS3