I know that many of us have been having battery problems since the update, I had problems to the point where I could only get about two hours of battery use before it would completely drain. Before the update my stock battery was amazing. I was so upset that I could no longer use my phone to its full capacity that I basically called Verizon to cancel my account. Before I continue I would like to say this is in no way a scam to try and get free things I just feel that many of us paid almost $600.00 for this phone therefore we should be able to use it. Continuing with my story I was transferred to tech support, the rep had to basically calm me down because I was to the point where I was sick of excuses, basically fed up, after she read the 5 billion notes on my account she basically offered me the extended battery for free if I chose to try it before canceling, and I must say it's the best decision I have made regarding this phone. The 2750 mah extended battery lasted me a day and then some with surfing, calls, text and watching movies. So if any of you don't mind the hump (btw it's not bad at all, to me it makes the phone look and feel sturdy) and prefer great battery life I would complain because fair is fair, we had no problem giving them our money for the phone so why should they have a problem compensating us for their mistakes. I hope this post can help someone. Have a great day all, and I hope your problems due to update are eliminated soon.