Wrong number on text messages

[BigDogDVJ]

A friend of mine just got a Thunderbolt yesterday and whenever he sends a text from the stock messaging app or Handcent the number displayed with it is the phone's IMSI number. Replies to the texts don't reach him.

If you send a text to his actual phone number he does get those but when he replies, it comes in with the IMSI number.

Any idea where I can change the setting so it uses his actual number?

Any help would be appreciated...

Thanks!

 

[project.in.process]

A friend of mine just got a Thunderbolt yesterday and whenever he sends a text from the stock messaging app or Handcent the number displayed with it is the phone's IMSI number. Replies to the texts don't reach him.

If you send a text to his actual phone number he does get those but when he replies, it comes in with the IMSI number.

Any idea where I can change the setting so it uses his actual number?

Any help would be appreciated...

Thanks!

this is going to sound very stupid--but it's worked for a lot of people
power down, battery pull, sim card pull, insert sim card, insert battery, power up

worked for lots, not a guarantee but it seems to do the trick

just a friendly reminder: do NOT dial *228 on the Thunderbolt to set it up. it'll botch your SIM card & require a nice trip back to the Verizon Store.

 

[thozgyz]

^ that also worked for me.

 

[dms76]

Couldn't you also verify the displayed call back number in settings?
Sent from my ADR6400L using Tapatalk

 

[eishas#AC]

Mine did the same thing, I just power off,and when it came back on it was fine with my correct number

 

[chowder_pants]

mine did that too. I just called Verizon and they told me to do the power down, pull batter and Sim card talked about above. Everything works fine now

 

[BigDogDVJ]

Thanks for the quick responses!

I'll have him try the sim card pull and let you all know how it goes.

Sent from my Thunderbolt using Tapatalk

 

[BigDogDVJ]

Wanted to let you all know that pulling and re-seating the sim card worked like a charm!

Thanks for the help!


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