1. Android Central Question's Avatar
    I got prompted to re-install Whatsapp on my Android (Android 9) phone this morning.
    Before I did so I saved a backup locally on my phone.

    After re-install I got asked for my phone number and then the username.
    After I entered I was moved to the chat window.. howaver all my past chats are going. There are just empty group entries.

    When I read the FAQ of Whatsapp it only mentions that upon re-install I would be prompted to restore my chat history, however this hasn't happened.

    Can anybody help?

    thanks,
    08-06-2019 05:46 AM
  2. mustang7757's Avatar
    I got prompted to re-install Whatsapp on my Android (Android 9) phone this morning.
    Before I did so I saved a backup locally on my phone.

    After re-install I got asked for my phone number and then the username.
    After I entered I was moved to the chat window.. howaver all my past chats are going. There are just empty group entries.

    When I read the FAQ of Whatsapp it only mentions that upon re-install I would be prompted to restore my chat history, however this hasn't happened.

    Can anybody help?

    thanks,
    Hi , if you can register a account here , me or other members be happy to assist.

    I'll provide a link to register so you can communicate here.https://forums.androidcentral.com/as...community.html
    08-06-2019 08:12 AM
  3. Rukbat's Avatar
    Contact android@support.whatsapp.com and ask for assistance. It's their app, so they'll know. (Give them the make and model of your phone and the version of WhatsApp.)
    08-07-2019 12:53 PM

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