1. Zub ini's Avatar
    I have a Xiaomi Mi 9T I bought from Amazon about a month ago and occasionally I will not receive calls. no incoming call screen, no missed call notifications, nothing. I made sure it worked with my service provider (T-Mobile) when I purchased it. I do receive calls generally, but from time to time they don't come through at all. I have tested calling it from a different phone and the calls end up going straight to voicemail. Outgoing calls work flawlessly, I can call someone else with no breaks or call drops. Calls seem to come through when I power the phone off and on but after some amount of time it's back to the issue.
    05-23-2020 09:54 PM
  2. mustang7757's Avatar
    Hi, welcome!

    You use DND?
    05-23-2020 09:56 PM
  3. Zub ini's Avatar
    No, I have checked for do not disturb, ringer, etc but the issue is still there. I get my ringtone when a call does come through
    05-23-2020 09:58 PM
  4. mustang7757's Avatar
    Try safe mode for little time see if its still happening, you can make calls and messages just no 3rd party apps will work while in that mode .
    05-23-2020 09:59 PM
  5. B. Diddy's Avatar
    Welcome to Android Central! When this happens, does the phone show that it has good cell signal?
    05-23-2020 10:07 PM
  6. Zub ini's Avatar
    I did give that idea a test from a different website to no avail. I think it might be an issue with the service provider or the phone somewhere. I am hesitant to check with T-Mobile directly because I didn't buy this phone directly from them, rather from Amazon.
    05-23-2020 10:09 PM
  7. Zub ini's Avatar
    Welcome to Android Central! When this happens, does the phone show that it has good cell signal?
    Yes, I have three bars or higher at all times, there aren't any extreme peaks or drops in connection either.
    05-23-2020 10:12 PM
  8. mustang7757's Avatar
    I did give that idea a test from a different website to no avail. I think it might be an issue with the service provider or the phone somewhere. I am hesitant to check with T-Mobile directly because I didn't buy this phone directly from them, rather from Amazon.
    In settings , type in top search bar reset network , can try that
    05-23-2020 10:20 PM
  9. B. Diddy's Avatar
    Just to clarify, you did test in Safe Mode, right?

    Is wi-fi calling on? If it's on, try turning it off (or vice-versa), and see if that does anything.
    05-23-2020 10:43 PM
  10. Zub ini's Avatar
    In settings , type in top search bar reset network , can try that
    I've tried this, and tried with wi-fi calling on and off today but now it seems that I am not getting text messages.
    05-24-2020 03:26 PM
  11. mustang7757's Avatar
    I've tried this, and tried with wi-fi calling on and off today but now it seems that I am not getting text messages.
    Did you have to manually put a APN or it populate one automatically?
    05-24-2020 09:31 PM
  12. Zub ini's Avatar
    Did you have to manually put a APN or it populate one automatically?
    I haven't put in any APNs. I don't know networks that deeply but in settings there are 5 general APNs and one under MMS. So I'm sure it was automatic.
    05-24-2020 09:51 PM
  13. mustang7757's Avatar
    I haven't put in any APNs. I don't know networks that deeply but in settings there are 5 general APNs and one under MMS. So I'm sure it was automatic.
    Is one of them highlighted? Try resetting APN 3 dots upper right corner
    05-24-2020 09:52 PM
  14. Zub ini's Avatar
    Is one of them highlighted? Try resetting APN 3 dots upper right corner
    Hello, sorry for getting back to you so late, I've tried resetting APN and so it seems to work now, I'll see if I have any issues later. I have tried all the options above so this looks like it might have solved the issue so far.
    B. Diddy and mustang7757 like this.
    05-27-2020 07:46 PM
  15. mustang7757's Avatar
    Hello, sorry for getting back to you so late, I've tried resetting APN and so it seems to work now, I'll see if I have any issues later. I have tried all the options above so this looks like it might have solved the issue so far.
    Great, hopefully stays that way
    05-27-2020 09:29 PM

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