1. AC Question's Avatar
    I dropped my phone yesterday, and when I tried to turn it on, I got a snowy grey screen. The sound still works, I can hear it turn on as well as when it vibrates. The lights still work, when I try to reboot, it vibrates and flashes about every 5 seconds, it will stay grey and turn to black for about another 5 seconds.
    07-10-2015 11:36 PM
  2. B. Diddy's Avatar
    Welcome to Android Central! Sounds like either the screen got damaged, or a connector became loose. If the phone is still under warranty and there's no external sign of damage, you could try contacting Samsung for warranty service. Otherwise, bring it to a repair shop.
    07-11-2015 01:22 AM

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