1. AC Question's Avatar
    I bought my Galaxy S3 a week ago. I have had no issues until today. I went on it to the internet and it just sit's there like it's thinking. There is no error and it doesn't freeze. Nothing works on the phone except I can receive calls. I tried clear cache and clear data. I took the battery out and restarted the phone.

    Can someone please help?

    Crissy
    12-14-2015 02:09 PM
  2. dpham00's Avatar
    I would try to do a factory data reset.
    12-14-2015 02:48 PM
  3. sydneycooper1979's Avatar
    Hello! Welcome to Android Central! You probably need to do a factory reset. This should be under settings>>back up and restore. Also maybe go to your carrier and ask for a new sim. Failing both of these things, it might be best to return the device.
    12-14-2015 02:49 PM

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