Why does my brand new Samsung Galaxy tab A keep saying "Unfortunately (app) has quit"?

A

AC Question

I just received my brand new Galaxy tab A 8", and whenever I turn it on I go through a couple of steps and then I get the notification that "unfortunately (app) has quit", and it is always a different app, I haven't even gotten the whole thing set up yet because it will do this and then it will restart. It is LiTERALLY right out of the box, I don't understand why it is doing this...
 

Javier P

Ambassador
Feb 21, 2014
19,480
3
0
Visit site
Hi, welcome to the forums! Being a new device I would try this. First make sure that you have the latest system version. Then do a factory reset and start from scratch. If the same problem persists you should consider asking for a replacement, maybe you got a faulty unit.
 

Trending Posts

Forum statistics

Threads
943,177
Messages
6,917,650
Members
3,158,863
Latest member
123dzo