1. Gilbert's Avatar
    Im trying to play a video from my phone gallery but doesn't play all it says is cannot play video why is that is it a easy fix
    02-07-2016 11:01 PM
  2. the tall guy's Avatar
    Hi, the video file could be damaged somehow. Try plugging your phone into a computer and seeing if you can locate the media file and playing it that way?
    02-08-2016 04:53 AM
  3. Rachaeldodson's Avatar
    I have the same problem but i can view it when i go to my file manager.
    02-09-2016 08:03 PM
  4. the tall guy's Avatar
    Have you tried downloading a 3rd party video player app from the play store like MX Player. Give that a bash and let us know if you still can't play the video.
    02-10-2016 04:13 AM

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