cant get photos off my phone to my pc HELP!!! Note 4

[Tahlia Mahone]

Im trying to get photos off my Samsung Note 4 phone on to my pc but when i click DCIM or pictures it says the folder is empty. But i am able to see my photos in the gallery and other photo apps on my phone. I am using a USB chord.

I really need help as my phone storage pace is full from all the photos.

thank you

 

[chanchan05]

The photos may not be in DCIM. There are 2 DCIM folder, one in internal, the other in the SD card. Then if you create albums, they go into the Pictures folder, not DCIM.