1. Tahlia Mahone's Avatar
    Im trying to get photos off my Samsung Note 4 phone on to my pc but when i click DCIM or pictures it says the folder is empty. But i am able to see my photos in the gallery and other photo apps on my phone. I am using a USB chord.

    I really need help as my phone storage pace is full from all the photos.

    thank you
    05-29-2016 01:50 AM
  2. chanchan05's Avatar
    The photos may not be in DCIM. There are 2 DCIM folder, one in internal, the other in the SD card. Then if you create albums, they go into the Pictures folder, not DCIM.
    05-29-2016 02:07 AM

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