A
AC Question
LG G4 on Sprint
Android 6.0
Model #: LGCS991
Software #: L8991ZVE
So, I updated Android and 2 days later i get the "Unfortunately..." messages. i cannot access the rear camera. I cannot answer calls or hang up outgoing calls (other then remove the battery) due to the call app not launching and giving me access to the 'answer' or 'decline' buttons.
I've been searching around the net and tried the following:
rebooting the phone and removing the battery overnight = failed
clearing cashes of both camera and call app = failed
booted phone in safe mode = failed
factory reset = failed
Took the phone to Sprint store. They insisted on making me do all of the above listed again, which is fine, they have protocols I guess. Afterward, no success. Since I do not have insurance on my phone (why would I pay $17 a month? I take good care of my phones), that I could pay $75, send it off for a week+, and have Sprint maybe fix my phone. Repair is NOT guaranteed.
Sprint is not willing to work with me, perhaps someone has a solution that has worked? Is there a way to downgrade on these Sprint phones? I've seen Verizon solutions involving such, but I'm not rooted.
Any help will immensely appreciated.
Android 6.0
Model #: LGCS991
Software #: L8991ZVE
So, I updated Android and 2 days later i get the "Unfortunately..." messages. i cannot access the rear camera. I cannot answer calls or hang up outgoing calls (other then remove the battery) due to the call app not launching and giving me access to the 'answer' or 'decline' buttons.
I've been searching around the net and tried the following:
rebooting the phone and removing the battery overnight = failed
clearing cashes of both camera and call app = failed
booted phone in safe mode = failed
factory reset = failed
Took the phone to Sprint store. They insisted on making me do all of the above listed again, which is fine, they have protocols I guess. Afterward, no success. Since I do not have insurance on my phone (why would I pay $17 a month? I take good care of my phones), that I could pay $75, send it off for a week+, and have Sprint maybe fix my phone. Repair is NOT guaranteed.
Sprint is not willing to work with me, perhaps someone has a solution that has worked? Is there a way to downgrade on these Sprint phones? I've seen Verizon solutions involving such, but I'm not rooted.
Any help will immensely appreciated.