system update not available w/o moto service

[dunamis]

hey guys...I have updated to ICS...so not really a major problem right now...but weird thing is that I can't even check i.e. to see if my device is up to date? It tells me this...

'system updates" is not available without a Motorola service account. Would you like to set up an account now?

and when I click yes...it just stays at "communicating with server, please wait"....

any suggestions??

I've rebooted, cleared cache....but still no avail!!!!

 

[RHChan84]

Are you rooted? Did you freeze any apps?
Try to do a factory reset then update.

 

[dunamis]

I did disable some apps, but I enabled again but still doesn't work. Guess I have to do a factory reset.....??

 

[RHChan84]

Disable the apps then do a hard reset (Volume down and power) then try to update. And if that doesn't work, then maybe unroot if you can before master reset.

 

[dunamis]

RHCHan 84...thank you...but I haven't rooted and never have??

 

[RHChan84]

Then how did you disable some apps?

 

[dunamis]

I've already updated to ICS last night which allows me to disable apps. but I just wanted to to do an update check for no particular reason....and found this problem

 

[RHChan84]

Whoops. I was way too tired last night and missed out the part that you said you updated to ICS.

I would just enable everything then reset with the volume down and power button and see what happens. And I would leave it alone if it does pop up again but if it bothers you that much then factory reset.