1. AC Question's Avatar
    I work in a supermarket in the department of frozen food, for example fish, ice cream, ...
    The fridge where we store all the goods for storage has a temperature of -35° C.
    As dumb as I am, I got a call while working and after it was done, I left my phone(Samsung Galaxy S II) in the fridge.

    I only realized this after 1 hour, and now my phone (pretty obviously) doesn't want to boot anymore.

    My question is, is this covered by warranty?
    What if I make up a story that I didn't forgot it there, but that it was in my trousers while I was in the fridge..

    For the record, most sites on internet recommend not to use any phone below -5° C, I don't know if this is in the user manual of my phone or not
    08-02-2014 09:44 AM
  2. srkmagnus's Avatar
    No, you won't be covered under warranty. There's a moisture strip in the inside of the phone that likely has changed colors to indicate contact with moisture. When you send for repair they will see it and deny service.

    Sent from my Nexus 5 using AC Forums mobile app
  3. Indoler's Avatar
    You still have a valid warranty on an SGS2?
    08-02-2014 10:12 AM
  4. srkmagnus's Avatar
    No, you won't be covered under warranty. There's a moisture strip in the inside of the phone that likely has changed colors to indicate contact with moisture. When you send for repair they will see it and deny service.

    Sent from my Nexus 5 using AC Forums mobile app
    anon8380037 likes this.
    08-02-2014 10:32 AM

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