Error message; No SIM card. Emergency Calls only.

Hi guys.

8G. 2 days old. Completely stock, not rooted or anything. Using Solavei for phone service.

No SIM card. Emergency Calls only.

My phone is suddenly displaying this message. I have turned the phone off, turned it back on, tried turning airplane mode on and off, and even removed the SIM card and reinstalled it. All to no avail.

Any ideas on how to troubleshoot this. The phone was fine and was lying on my bed when I heard a chime and picked it up to see the message.

Thanks in advance.

Did you cut the sim card into a micro?
I had mine cut and it wasn't working, worked for 5 minutes then lost it, popped it back into my old blackberry and worked
had to go to Wind (my carrier) to get a new micro-sim card

Yes it was cut.

Is this a common problem? I didn't have this problem when I cut a SIM card in South Africa....

Obviously it was cut badly, just get it replaced.

Sent from my Nexus 4 using Android Central Forums

I love when experts weigh in.

My SIM card doesn't work. Neither do several other SIM cards that work in other peoples phones. Or the one at the phone booth in the big box store, that worked flawlessly in its display before, and after, inserting it in my phone, where it did not work.

[sarcasm]So, obviously, my SIM card was cut badly, right? [/sarcasm]

I doubt this needs to be mentioned, but the N4 will not recognize a newly inserted card until the phone reboots. Your best and safest option is to put the phone in "Power off" mode first (turn phone on, hold power button for several seconds until menu appears, select Power off), insert the SIM card, and then boot the phone (hold power button about 5 seconds until haptic feedback, then release; phone will boot up).

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Originally Posted by neanderth4l [Only registered and activated users can see links. Click Here To Register...]

I love when experts weigh in.

My SIM card doesn't work. Neither do several other SIM cards that work in other peoples phones. Or the one at the phone booth in the big box store, that worked flawlessly in its display before, and after, inserting it in my phone, where it did not work.

[sarcasm]So, obviously, my SIM card was cut badly, right? [/sarcasm]

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Thanks for providing those important details up front. :-P

Sent from my Nexus 4 using Android Central Forums

Quote:

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Originally Posted by N4Newbie [Only registered and activated users can see links. Click Here To Register...]

I doubt this needs to be mentioned, but the N4 will not recognize a newly inserted card until the phone reboots. Your best and safest option is to put the phone in "Power off" mode first (turn phone on, hold power button for several seconds until menu appears, select Power off), insert the SIM card, and then boot the phone (hold power button about 5 seconds until haptic feedback, then release; phone will boot up).

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I will try your specific method.

I have tried resetting the phone, and only reinstalling the SIM card when it prompts for a SIM card but that hasn't worked.

Quote:

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Originally Posted by gone down south [Only registered and activated users can see links. Click Here To Register...]

Thanks for providing those important details up front. :-P

Sent from my Nexus 4 using Android Central Forums

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Those important details had not yet been tried when this thread was first started, but I thought a "badly cut SIM card" was eliminated by the fact that the SIM card worked flawlessly for nearly two days before giving up the ghost.

Quote:

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Originally Posted by N4Newbie [Only registered and activated users can see links. Click Here To Register...]

I doubt this needs to be mentioned, but the N4 will not recognize a newly inserted card until the phone reboots. Your best and safest option is to put the phone in "Power off" mode first (turn phone on, hold power button for several seconds until menu appears, select Power off), insert the SIM card, and then boot the phone (hold power button about 5 seconds until haptic feedback, then release; phone will boot up).

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No change.

New SIM card came in. Same error message.
Reset SIM card. Same error message.
Placed phone in airplane mode and back on. Same error message.
Turned off phone and turned back on. Same error message.
Hard reset of phone. Same error message.
Turned off phone, forgot it was off and turned it back on. EUREKA. Phone service back on.

So, new sim card + patience= results.

I don't know which particular step caused it to work. When I turned the phone off and when I put it in airplane mode, it was for about a minute, with no effect. When I forgot to turn it back on, It was because a friend called me on my old phone and i was distracted for about 5 minutes, and only remembered to turn it back on at the end of my conversation.

Solavei; excellent customer service.

I got this error message. I went to the Verizon store. They replaced the SIM card at no cost/hassle. That resolved the problem. I think my SIM card must have been defective.

Quote:

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Originally Posted by neanderth4l [Only registered and activated users can see links. Click Here To Register...]

I love when experts weigh in.

My SIM card doesn't work. Neither do several other SIM cards that work in other peoples phones. Or the one at the phone booth in the big box store, that worked flawlessly in its display before, and after, inserting it in my phone, where it did not work.

[sarcasm]So, obviously, my SIM card was cut badly, right? [/sarcasm]

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And where exactly did you say that? I can't see it... If you don't want an expert you could just ask some random guy on the train.... And if you do want an expert after all then they work better with facts.

sir my note 2 showsemergencycall only

Quote:

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Originally Posted by neanderth4l [Only registered and activated users can see links. Click Here To Register...]

New SIM card came in. Same error message.
Reset SIM card. Same error message.
Placed phone in airplane mode and back on. Same error message.
Turned off phone and turned back on. Same error message.
Hard reset of phone. Same error message.
Turned off phone, forgot it was off and turned it back on. EUREKA. Phone service back on.

So, new sim card + patience= results.

I don't know which particular step caused it to work. When I turned the phone off and when I put it in airplane mode, it was for about a minute, with no effect. When I forgot to turn it back on, It was because a friend called me on my old phone and i was distracted for about 5 minutes, and only remembered to turn it back on at the end of my conversation.

Solavei; excellent customer service.

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Sounds to me like you may have a phone with intermittent issues. It may never happen again, or it may happen tomorrow. Personally I'd call / contact Google and see of they will replace the phone.

This assumes that fiddling with your SIM in other phones never results in any issues.